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Been with Pat for several years. He is the best ever knowlegable and approachable mortage broker. I high recommend this company for anyone who search for the best. 🙂

We had a great experience working with Pat and Jake. From start to finish, they were incredibly responsive and made the whole process easy. They kept us in the loop with clear, timely communication and answered all our questions, no matter how small. Their expertise and dedication took the stress out of securing our home loan. We highly recommend Pat and Jake to anyone.

Pat and Jake were absolutely fantastic! As first-time homebuyers, we were just looking to get our foot in the door, and they made the entire process smooth and stress-free.They provided us with all the information we needed, answered every question with clarity, and went above and beyond.Highly recommend their services to anyone looking for a knowledgeable and supportive mortgage broker!

The whole team was very professional,knowledgeable and kept you in the loop. Patrick was our broker and we found him very knowledgeable, experienced and professional. He was very friendly and helpful and didn’t judge us at all for not being very financially savvy and just wanted to do his best to help us get the best financial solution for our wants and needs. I would definitely recommend the company.

We had an excellent experience working with Pat throughout our home loan journey. Pat took the time to clearly explain all available loan options, and was always quick to respond to questions and provide updated information. The entire process was smooth and efficient. Highly recommend NBHL if you're looking for a knowledgeable, responsive, and professional mortgage broker.

Excellent advice and guidance making our refinancing process painless and smooth. Patrick’s expertise makes navigating the home loan and refinancing process smooth and straightforward. Highly recommend Pat and his experienced team.

Pat & the team are amazing. So helpful. It made buying our first home pleasurable.Would highly recommend.

Pat was great in organising a complex mortgage.request.Nothing was too difficult and always available to talk to us. Nothing was too difficult, made the process so much smoother.

Brendan was really good and responsive. He gave me options to review the different home loan scenarios. I especially liked the video recording of the home loan options that I can refer back to.

Mortgage Advisor Review: Patrick Cranshaw . We approached Patrick Cranshaw to assist us in securing a favorable mortgage having recently arrived in Australia.We found Patrick to be an effective and knowledgeable advisor who steered us through what was otherwise a convoluted financial process, especially for us being new to Queensland.Patrick was not only sound on the advice provided, but also incredibly responsive with communication and updates as the ultimately successful process played out.We highly recommend Patrick and the team as mortgage advisors and would not hesitate in utilizing their services again in the future.

A huge thank you to the team at North Brisbane Home Loans!As first-home buyers and soon-to-be first-home builders, my partner and I had no idea what we were doing when we started this process. Buying our first block of land felt like a massive step, and to say we were nervous would be an understatement. But Pat and Jake were both absolute legends from start to finish.They went above and beyond to make everything so much easier for us. They handled all the tricky stuff – liaising with conveyancing lawyers, solicitors, land developers, and even Suncorp Bank – so we didn’t have to stress about it. They broke everything down for us in a way that actually made sense and kept us in the loop every step of the way. We never felt like we were in the dark or overwhelmed, which says a lot considering how new this all was for us.What really stood out was how comfortable Jake made us feel. He wasn’t just ticking boxes – he genuinely cared about making sure we understood the process and were happy with everything. That personal touch made all the difference. We trusted him completely, and he delivered beyond our expectations.To Pat, Jake, and the rest of the North Brisbane Home Loans team: thank you so much for making what could’ve been a stressful experience into such a positive one.If you’re a first-home buyer or builder, we’d highly recommend North Brisbane Home Loans

Knowledgeable, Professional and CalmBack in 2021 a colleague referred me to Patrick, we weren’t ready to buy yet but wanted to meet Pat as he had helped my colleague with his family home, plus 2 additional investment properties. My colleague was so impressed by the services offered by Pat that I had to meet him for myself! He didn’t disappointment, we decided after our first meeting on a plan and locked in to touch base again in a years time!1 year later, everything was in place and Pat helped us put everything in place and we are now proudly living in our new family home!Many healthily conversations were had, and Pat is really knowledgeable but we also appreciate his cool and calm manner.We will not hesitate to refer him and North Shore Home Loans to friends and family. We will also definitely be reaching out again when we expand our investment portfolio in the future.

We worked with Brendan at NBHL as our broker, and he was incredibly knowledgeable and supportive throughout the entire home loan process. He patiently answered all of our questions—no matter how many we had—and made sure to explain everything in a clear, understandable way. His prompt responses to emails and consistent communication were invaluable. We can’t recommend Brendan from NBHL highly enough. Thank you so much!

We highly recommend Pat, Di and Jake from NBHL - they provided great communication, expert advice, were easy to get hold of and were super friendly. They made buying our new home so smooth and hassle free - if you're looking for a mortgage broker definitely contact Pat at NBHL. Thank you all for your help, we truly appreciate it.

These guys are 5 star for a reason.I will not be going anywhere else. Pat and the team are amazing and the whole process was stress free. They are organised and definitely know their stuff. Highly recommend

I highly recommend NBHL, they were super helpful, very knowledgeable and easy to get in contact with. Pat and Jake assisted and explained every step of the process. They made the process of arranging a home loan less stressful.

Absolutely on point 💯 recommend. Every step of the way, from the first phone call with Pat we felt like it could be possible to achieve our goal.Jake then helped us with every step of the process answering every question and guiding us through it. Jake was available when we needed it highly recommend. If anyone is looking for a first rate mortgage broker give Pat and Jake a call you will not be disappointed.

I can't thank Brendan, Fiona, and Pat enough for their help with my mortgage process. They were always so helpful and efficient. I really appreciated their friendliness, attention to detail and prompt communication. I highly recommend their services!

Pat, Di & the team at NBHL are an absolute breeze to work with. We have just been with the team for nearly 3 years now and have just refinanced our home loan with them again. Their extreme attention to detail and preparation of the application meant that it was processed quickly and approved without any further documentation required. Would strongly recommend.

North Brisbane Home Loans have been fantastic throughout the process. Always courteous and professional. My loan application has been a long and complex one, but the entire team there have done their utmost to find the best pathway, lender, and possible rate for me. They were always responsive and reachable. They deserve the highest recommendation possible.

So happy with the service Brendan provided. We felt listened to and we did not have to chase him for updates he was prompt in responding to us. So happy we found these guys

Had a very easy and well imformed experience with Pat, Di and the team at NBHL. Our situation was a little challenging but Pat and Di were able to package our application up perfectly and have it approved quicker then we could have imagined.We have had extremely positive feedback from our solicitors with how NBHL communicated effectively keeping them up to date constantly and keeping them well informed.I will definitely be recommending NBHL to friends and family.

I changed my mind several times, yet the team was quite patient to help me with alternative plans. I'm actually sorry for giving them all the drama.Anyway, good team, excellent service.

We had a great experience with Pat and Jake, who were very helpful through the whole process. They both worked efficiently , took pride in their work and clearly laid down all the options, and listened carefully to our needs. They took great consideration into our circumstance to recommend the best home loan options for our family and what we are looking for.If you are looking for trusting, knowledgeable, and efficient mortgage brokers, Jake and Pat were fantastic and helped make the process seamless and stress free. I highly recommend them and appreciate the work they have done for us.

Exceptional Service and attention to our personal circumstances.Pat and the whole team at NBHL went over and above to navigate our personal requirements for lending. Our financial structure is not straight forward and Pat's attention to detail right from the start meant that the whole process was a smooth as possible.The support team also played a huge role at settlement and were able to provide quality information that assisted to alleviate the final hurdles in an extremely timely manner.The NBHL team took the stress out of our big purchase and we're now one step closer to retirement dreams. We highly recommend their services.Thanks Pat, Di and the team.

First Class Experience! My experience with Patrick was truly first class. From start to finish the team kept me fully informed on the progress of my home loan application. As a first time home buyer everything was explained clearly and simply. Communication was key and they certainly delivered. I would highly recommend Patrick and his team.

My partner and I just purchased our first home with Pat and Jake's support and they were absolutely outstanding from the beginning. We felt they always went above and beyond to ensure we felt supported and understood throughout the entire home loan application and approval process. They were always very responsive over email, text and phone call and answered all of our questions. We would definitely recommend the NBHL team to anyone looking to purchase their first home.

We have used Jake and Pat and the team twice now for our mortgage needs, and both times have been outstanding experiences. From the very beginning, Jake and Pat were quick to respond and always available to answer our questions.What impressed us the most was their efficiency and ability to make the process seamless. They provided clear, straightforward advice that helped us make informed decisions, and their quick turnaround times ensured that everything stayed on track.I highly recommend Jake to anyone looking for a mortgage broker who is knowledgeable, efficient, and genuinely cares about their clients. Thank you, Jake and Pat, for your exceptional service!

Brendan was a great person to work with, he patiently walked through the whole process with me and my partner. Appreciate his promptness and his level of insight he provided! Great team with great results.

Great service, easy communication process, engaging team made my refinancing easy.

NBHL have been amazing to deal with. Special thanks to Fiona and Brendan. Super grateful for the offer I received, anything I needed answers to or clarification around, Brendan was always there to help me understand anything that I didn’t to put my mind at ease. Thank you!

Brendan, Fiona and the team were amazing. They were incredibly patient, responded promptly and processed my application a lot quicker than I was expecting. Highly recommend using these guys!Thanks to the team at NBHLs 👊

I recently had the pleasure of working with the team from North Brisbane Home Loans to secure a mortgage for my new home, and I cannot recommend their services highly enough. From start to finish, the experience was exceptional.Pat, Di, Jake & Fiona demonstrated an impressive depth of knowledge and expertise in navigating the complexities of mortgage options. They took the time to thoroughly explain each step of the process, ensuring I felt informed and confident in my decisions. Although I have purchased properties in the past this was the first time that I was purchasing one solely, and admittedly this was terrifying. The team at NBHL communication was seamless throughout, calmed my nerves, provided reassurance and fixed any problems that arose within minutes. To have a team that are always accessible, promptly return calls and emails and provide updates immediately and help 24/7 not because they need to but because they want to is something you don’t see very often anymore. This level of responsiveness helped alleviate any concerns l had along the way and something that I will be forever grateful for. Moreover, Pat & his team were proactive in exploring various mortgage products to find the best fit for my financial situation and goals. Their attention to detail and commitment to securing me favourable terms truly exceeded my expectations.Overall, working with the team from NBHL was a positive and an stress-free experience. Their professionalism, reliability, and dedication to client satisfaction are commendable. If you're looking for a mortgage broker who goes above and beyond, look no further. I’ve already referred my loved ones and friends because I know they’ll be in great hands. Thanks again, this wouldn’t have been possible without you, NBHL. With kindness , Laura

Our experience working with Brendan Jiang at NBHL could not have been more positive. Brendan helped us to purchase our first home which we didn’t think was possible. Brendan found a lender for us, answered our endless questions happily and promptly and supported us through the whole process. His professionalism and capability is second to none and we highly recommend Brendan and NBHL.

Best decision ever . We were so happy that we went with NBHL , they guide us trough the purchase of our first home all the way from the beginning. Fast response and very friendly team too that support you trough all the process. We even got a nice surprise mail after we moved in our new home. Cant reccomend them enough

Highly recommend Pat, Fiona and the NBHL team. The loan application process was seamless and efficient. As first-home buyers, we particularly valued the team's responsiveness and proactive communication, and felt supported throughout the process. Thanks Pat and Fiona.

Excellent team at North Brisbane Home Loans! Brendan, Fiona and Patrick were fantastic! . NBHL’s process was so easy, they did all the leg work for us. We had consistent and regular contact! The team is very knowledgeable and share that knowledge with you! Cannot recommend the NBHL team enough!

Working with Pat and the team at NBHL was an absolute pleasure. They were proactive, communicative, and went above and beyond to find us the best deal. They were happy to answer any questions we had, and always got back to us really quickly. Their expertise and attention to detail made the entire experience stress-free. We're grateful for their amazing service!

Brendan and Fiona were really wonderful in helping me with my first home loan. They were prompt and always happy to answer any questions.

Very Good service. Buying a house is a daunting task,The stress that goes with not only dealing with the lenders, Real Estate, Etc.Having someone that is in your corner to guide you through what a times seems impossible.With Pat and the team, made it so much easier, believe me.Everytime we had any doubts about what to do next, The team were only a phone call away.Thank you Patrick and all the team for your support.If i had to do it again, I will certianly use their services again.A job very well done.

Patrick and the team helped us get into the market when we thought it was out of reach.Thankyou

Pat, Di and Jake were amazing to work with. We are first home buyers and they really helped us through the process and took the time to explain every little detail. Very friendly and down to earth. Would 100% recommend!

Outstanding knowledge and service. Made the impossible, possible. Pat and the NBHL team were and are, utterly seamless in all they do. My experience could not have been more thorough. Even when the format of loan changed part way in, the team didn't miss a beat, shifted gear and instantly made it happen.I had door after door closed in my face.From the get go, Pat Cranshaw was solution focussed - constantly reassuring me of the outcome.Well above and beyond expectation...

We chose North Brisbane Home Loans based on google reviews initially and that was the best decision we made! Pat, Di and Jake were so patient and kind! We also had a very complicated situation, but they went above and beyond to make sure we got our loans finalised. Communication was seamless and very quick, even when we emailed them during the weekend. We cannot thank you enough for your patience and support through out this process. We would recommend North Brisbane Home Loans to anyone!

Exceptional Service . The whole team was fantastic! We were new to the process and NBHL responded promptly to every query. We couldn't have found anyone better to help us secure our first investment property! A special mention to Jake and Patrick!!!Thank you!

Pat & Di have helped us twice in purchasing a home. They are absolutely fantastic. They key for me was that they were always there for us & helped us in every possible way. We could not have asked for better service & strongly recommend to others looking to buy a property.

The best customer service ever! The team is still getting us fantastic rates and deals years later after our initial consultation... without asking!! They just do it!! Brilliant to deal with and would absolutely use them again and again.

Pat and Fiona are a dream team. As nervous first home buyers, they stepped us through everything. They were very accessible for appointments and had frequent, open communication I needed at all stages of the process. They are thorough and experts at what they do, helping us to get into a property faster and easier than we thought possible. They also got us an amazing interest rate. Highly recommend to anyone and will definitely be using them in the future for any subsequent purchases or refinancing.

Brendan helped us find a loan perfect for us and our situation. Always happy to answer any questions and was very friendly. Would recommended the team here at NBH.

Pat and the team helped us secure our second mortgage and could not have been more helpful. They know their stuff and go above and beyond. Would highly recommend!!