Construction Financing

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How Does Construction Loan Work

The Brisbane Homeowners Guide to Construction Financing 2023

The great Australian dream has always revolved around owning your own home. But for a growing number of Aussies, this dream involves not just buying but actually building their dream home.

According to the HIA ‘Window into Housing 2020’ report, 173,285 new homes were constructed across the country in 2019, housing an estimated 448,635 people.

With a range of government grants available during the past 12 months encouraging more people to build, you may be wondering:

  • What are construction loans?

  • How does construction financing work?

  • Are construction loans Australia complicated?

  • What kind of documentation will you need?

  • Does the builder invoice the lender directly?

  • Are construction payments made up-front?

  • And do all lenders currently offer construction loans?

To help you get a better understanding of how construction loans work, we’ve put together a Brisbane homeowners guide to construction financing in 2023.

What is Construction Financing?

So, what is a construction loan? Simply put, it’s a tailored lending solution for borrowers who want to buy land and build a new home. It can also be used to buy and substantially renovate an existing house. The key difference between a standard home loan and a construction finance loan is found in the way the loan is structured.

With a typical mortgage, you borrow the total amount of the loan, in full, on the day of property settlement. From that date, you are then paying interest on the total balance of the loan. In contrast, most construction finance loans will be structured with progressive drawdowns. This means that the lender will release the money in instalments (which have been agreed on in advance) throughout the construction project. This ensures that you aren’t paying interest on the entire loan until your new home is completed.

Is Construction Financing More Complicated Than a
Typical Home Loan?

How does a construction loan work?

Construction financing can be more complicated than buying an existing house with a typical home loan. Why? Because when you’re building a new house, there are a lot of different parties involved in the process. This includes:

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Who are contracted to handle the bulk of the work

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Who may care for specialised works such as electrical or plumbing connections

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Building Surveyors

Who issue the permit and ensure the house is built to comply with current housing standards

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Local Council

Who may be involved in planning approvals

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Who are paying for the whole project

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Other Qualified Experts

Such as solicitors or accountants

Each of these parties may have a significant role to play in the construction of a new home. But with so many stakeholders, it’s easy for complications to arise. To prevent issues from happening once the project is already underway, many lenders will require extra documentation before approving a home construction loan.

Can I Get a Regular Home Loan Instead of Construction Financing?

On hearing that a construction finance loan is more complicated, many borrowers will wonder if they can just get a regular home loan instead of construction financing. The answer is yes, but only in certain scenarios.

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One example is if you already own your own home and you have sufficient equity in the property. So, if you only owe $200,000 on your current property, but it has been valued at $600,000, then you have $400,000 in equity.

In this scenario, you may be able to refinance your existing home loan to pay for the construction of your new home. Keep in mind that you can’t use your not-yet-built house as security for a home loan. Alternatively, if you already own the block of land and the land value on its own has sufficient equity, then you could potentially borrow against this instead.

The problem with financing a new home build with a typical mortgage is that you are being charged interest on the full balance of the loan from the very first day. This can be a substantial added cost if you’re already paying off a mortgage or you’re renting until the new home is built.


In the example scenario where you already own a property with sufficient equity, you could refinance your existing home loan to pay for the construction of your new home.

However, if you were to finance the construction of your new home with a standard home loan, you would be paying interest on the entire loan amount from the start, resulting in higher interest charges.

With a construction loan:

  • The lender will typically make progress payments to the builder as each stage of the construction is completed

  • You are only charged interest on the amount of the loan that has been drawn down to that point in time

  • Pay interest on the funds you are currently using, rather than the full loan amount

  • Have more flexible repayment options compared to standard home loans, i.e., make interest-only repayments during the construction period, which can help to reduce you repayments while the new home is being built.

What Paperwork Will I Need When Applying for a
Construction Loan Australia?

So you’ve decided that a construction loan may be more financially viable for you. The next question is how to get a construction loan?

When you’re applying for construction loans, you’ll (first of all) need the standard documents required for a home loan application. These include things like proof of income and evidence of savings. Additionally, you’ll also be asked to supply:

These plans don’t need to be approved by Council or a building surveyor, but they should be detailed enough that a valuer can determine the layout, size and design of your proposed new home.

The specifications should include what type of materials are going to be used to build the house (e.g., steel or timber frame? Colourbond or tiled roof?). They should also include a detailed list of what finishes you’ve chosen for the interior (e.g., tiles, appliances, bathroom fixtures, etc.). The project specifications help a lender to determine how much the property is likely to be worth once it has been completed.

Under Queensland law, this doesn’t have to be a signed contract (so you aren’t being asked to commit to a project before you have finance approval). But the contract will need to show the overall cost of the project, the various stages of construction, any exclusions and the estimated build time.

Solar panels, extensive landscaping, pool installations or the construction of an outdoor entertaining area or BBQ won’t typically be included in a building contract. If you want these additions to be covered by your construction finance, then you’ll need to include detailed quotes for these additional works.

How Does Construction Loan Financing Work?

Most borrowers ask us this question: how are construction loans structured?

As previously stated, a construction loan is structured with progressive drawdowns. These drawdowns are used to make progress payments to the builder when certain predetermined milestones are achieved. The progress payment schedule will be included in your building contract and the costs associated with each stage are typically calculated based on the percentage of works completed.

The 5 Stages of Building a New House

While progress payment schedules may vary between builders, there are typically five key stages when it comes to building a new house. These include:

Construction Financing stage 1


This progress payment will be invoiced when the initial foundation for your home has been completed. It may include some excavation and levelling works, footings, pre-plumbing pipework and the pouring of a concrete slab.

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The next stage of construction involves putting up the frame for your new home. The frame stage will usually include framing for the external and internal walls, the installation of roof trusses, necessary bracing and the framing out of door and window cavities.

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Once the frame is finished the builders will start closing up the building (getting it ready to ‘lock up’). This will include building the external walls, installing the roof cladding and fitting doors and windows into the frame. Once the building is secured (so no one can access it without a key), then lockup is complete.

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The fixing stage refers to the internal carpentry (such as fitting door jambs, skirting boards and architraves) plus the installation of fixtures and finishes. This is the stage where you’ll see plastering, painting, cabinetry, tiling, carpet laying and other interior design elements. The fixing stage will also involve licensed trades such as plumbers and electricians.

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The completion payment will be invoiced once the house is completely finished. It covers any finishing touch-ups and the final clean of the building.

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How is the Construction Progress Payment Schedule Calculated?

Although building progress payment schedules can be customised to suit the scope of works, most Queensland builders will use the schedule set out in the HIA New Homes Construction Contract. This contract recommends the following progress payment schedule for new houses being built in Queensland:

Initial deposit: 5% of the contract total
Base stage complete: 15% of the contract total
Frame stage complete: 20% of the contract total
Lockup stage complete: 25% of the contract total
Fixing stage complete: 20% of the contract total
Project completed: Remaining 15% of the contract total

Builders may sometimes change the percentages of progress payments so that the bulk of the cost is paid earlier in the project. This reduces the risk for the builder but increases the risk for the lender (if something goes wrong with the project part-way through). Because of this, some lenders may object if builders make substantial changes to the HIA recommended progress payment schedule.

Once the construction finance has been approved, the builder will need to provide the lender with an approved Council building plan, a copy of the project insurance policy and a finalised drawdown schedule.

How are Construction Loans Payments Made?

As your builder completes each stage of the building project, they will issue you with a progress payment invoice. This invoice should be forwarded to your lender with a request for a drawdown on the construction loan. Your lender can then arrange for each progress payment to be transferred directly to the builder (typically within 5 business days of the request being received).

However, some lenders will want to verify that the works have been completed to the satisfaction of an independent valuer before they’re willing to make payment. This acts as a protection for you, as it ensures you’re not paying for works that haven’t yet been completed. But it can also create minor delays in the project.

How is Interest Calculated on Construction Finance Loans?

With an interest-only construction finance loan, your lender will only charge you interest on the progress payments that have already been paid.

For example, although the total cost of the loan may be $275,000, you’ll only be charged interest on $13,750 (or 5%) after the deposit has been paid (if using the HIA recommended progress payment schedule). After the base stage is complete, you’d be charged interest on $55,000, or 20% of the total loan (5% deposit + 15% base stage progress payment).

With this kind of loan structure, the amount of interest charged will gradually increase with time. This minimises the amount of interest that you will have to pay throughout the build.

Once the construction is completed you may have the option to continue with an interest-only loan for a period of time. But more likely, your construction finance loan will change to a principal and interest repayment structure (where you’ll start paying back the balance of the money borrowed, not just the interest).

It’s a good idea to be familiar with your loan structure (and any scheduled changes) from the very beginning so you don’t end up with any unexpected surprises once you’re ready to move into your brand-new home. An experienced construction finance mortgage broker will be able to talk you through the various pros and cons of different loan structures and answer any lingering questions that you may have.

Does All Major Lenders Offer Construction Loans?

Construction loans are available from most of the big banks. However, just like with any loan, it’s important to carefully consider all of the relevant details (including fees, charges, interest rates, conditions and loan features) prior to making a final decision. A construction finance mortgage broker will be able to compare lenders and construction finance products to determine which construction loan is going to best suit your personal situation.

Currently, not all of the smaller lenders are offering construction finance options, likely because they come with a higher level of risk and are more labour-intensive for the lender to process and manage.

Tips for Getting Approved for Construction Financing

Lenders will often assess your creditworthiness when considering a construction loan application. Check your credit score and take steps to improve it if necessary, such as paying off outstanding debts and correcting any errors on your credit report.

Provide a detailed building contract that includes a fixed price for the construction, a clear timeline for completion, and any other relevant details. This will help to demonstrate to lenders that you have a clear plan for the project and are working with reputable builders.

Consider obtaining pre-approval for a construction loan before finalising your plans. This will give you a better idea of your borrowing capacity and can help to speed up the application process.

Provide accurate cost estimates for the project, including all associated costs such as council fees, permits, and professional fees. This will help to ensure that you have sufficient funds to complete the project and can help to avoid any delays in funding.

Work with a reputable builder with a track record of successful projects. This can help to reassure lenders that the project is likely to be completed on time and within budget.

Consider seeking professional advice from a mortgage broker or financial advisor who can help you navigate the construction financing process and ensure that you have the best chance of getting approved.

How Can I Get a Construction Loan in Brisbane?

If you’re interested in applying for a construction loan in Brisbane, then start by talking to a Brisbane mortgage broker. A mortgage broker can explain what options you have available to you when it comes to financing the construction of your new home and which loan products will offer the best solution. Additionally, when you talk to a construction finance broker you’re covered by ‘Best Interests Duty’. This legislation (which doesn’t apply to banks) ensures that a broker is always working in your best interests, giving you total peace of mind that you can trust their advice.

If you’ve been thinking of building a home with a construction loan, but don’t know where to start and want someone who knows the market well enough, North Brisbane Home Loans experts can help.

Talk With Us Today

Why Choose North Brisbane Home Loans?

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Being a top rated finance broker in Brisbane, we put you first and genuinely want to help you achieve your property ownership dreams with the best refinance home loans.

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So our top-rated refinance brokers are by your side every step of the way to ensure you select the right first time home buyer loan product for your individual circumstances.

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FAQs on Construction Financing

How do I qualify for a home renovation loan?

You’ll need to have a good credit rating and sufficient income in order to qualify for a home renovation loan. Provide evidence that the renovation work will add value onto your property before submitting your application with the lender of choice. If approved then the bank will send out assessors/valuers. They will check that the proposed works are feasible and make sure that any borrowed funds are going directly towards meaningful improvement projects on your house or land.

What types of construction loans are available in Australia?

The most common types of construction loans in Australia are variable rate, fixed rate, and split loans.

What is a variable rate construction loan?

A variable rate construction loan has a variable interest rate, which means that the interest rate can change over time. This type of loan can offer more flexibility but may be subject to interest rate fluctuations.

What is a fixed rate construction loan?

A fixed rate construction loan has a fixed interest rate, which means that the interest rate remains the same for a set period. This type of loan can offer more certainty but may be less flexible than a variable rate loan.

How long does it take to get approved for construction financing in Australia?

The timeframe for approval can vary depending on the lender and the complexity of the project. It is important to allow sufficient time for the application process.

What is a progress payment in construction financing?

A progress payment is a payment made to the builder by the lender at certain milestones during the construction process, such as completion of the foundation or the roof.

Can I use the equity in my existing home to fund a new construction project?

Yes, if you have sufficient equity in your existing home, you may be able to use this to fund a new construction project. This can be done through a refinance or by using the equity as security for a construction loan.

Can I get construction financing for a renovation project?

Yes, you can get construction financing for a renovation project. Renovation construction financing can be used to fund substantial home renovations, such as adding an extension or a second storey, updating the kitchen or bathroom, or repairing or replacing the roof. This type of financing typically requires a detailed building contract and a fixed-price quote from a licensed builder. The lender may also require you to provide plans, permits, and other documentation to assess the feasibility and value of the renovation project.

Do I need to have a builder lined up before applying for construction financing?

Yes, most lenders will require you to have a builder lined up and a detailed building contract in place before approving a construction loan.

How is the progress of the construction project monitored?

The progress of the construction project is typically monitored by the lender or an independent valuer who will inspect the property at each stage of construction before releasing funds.

Can I change the plans during the construction process?

Changes to the plans during the construction process may be possible, but typically require approval from the lender and may result in additional fees. Any changes to the plans must also comply with local building regulations and may require additional permits or inspections. It’s important to communicate any proposed changes with your builder and lender as early as possible to minimise delays and costs. Some lenders may also require you to obtain written consent before making any changes to the plans, and may charge a fee for reviewing and approving the changes. Before making any changes to the plans, consult with your builder and lender to understand the implications for the construction timeline, budget, and financing.

What happens if the project takes longer than expected?

If the project takes longer than expected, you may need to apply for an extension of the loan or may be required to make additional payments to cover the extra interest charges.

Can I use a construction loan to build a duplex or multi-unit development?

Yes, a construction loan can be used to build a duplex or multi-unit development, but may be subject to additional requirements and fees.

What happens if I sell the property before the construction loan is paid off?

If you sell the property before the construction loan is paid off, the loan will need to be repaid in full at the time of sale.

What happens if the builder goes bankrupt during the construction process?

If the builder goes bankrupt, the lender may require you to find a new builder to complete the project, or may appoint a new builder themselves.


NBHL Brokers for Brisbane Home Loan Reviews

kelly dalbykelly dalby
04:21 04 Apr 24
The best customer service ever! The team is still getting us fantastic rates and deals years later after our initial consultation... without asking!! They just do it!! Brilliant to deal with and would absolutely use them again and again.
Mackenzie VandebergMackenzie Vandeberg
04:48 03 Apr 24
Pat and Fiona are a dream team. As nervous first home buyers, they stepped us through everything. They were very accessible for appointments and had frequent, open communication I needed at all stages of the process. They are thorough and experts at what they do, helping us to get into a property faster and easier than we thought possible. They also got us an amazing interest rate. Highly recommend to anyone and will definitely be using them in the future for any subsequent purchases or refinancing.
Cassidy HardinghamCassidy Hardingham
07:03 27 Mar 24
Pat, Di and Jake were amazing to work with. We are first home buyers and they really helped us through the process and took the time to explain every little detail. Very friendly and down to earth. Would 100% recommend!
Darren StonemanDarren Stoneman
07:21 25 Mar 24
Brendan helped us find a loan perfect for us and our situation. Always happy to answer any questions and was very friendly. Would recommended the team here at NBH.
Steph JessupSteph Jessup
04:53 21 Mar 24
Pat and the team helped us secure our second mortgage and could not have been more helpful. They know their stuff and go above and beyond. Would highly recommend!!
Meditech ServiceMeditech Service
12:43 15 Mar 24
Pat and his team are a league to their own, nothing but acute professional care with knowledge to match. Even with the banks being difficult they fought a good fight and got me approval. This is my 3rd mortgage with them and I won’t go anywhere elseA*
Ryan CameronRyan Cameron
05:30 08 Mar 24
Very happy with the product and service provided by these guys, would recommend/use again
Antoinette BothAntoinette Both
00:50 21 Feb 24
Exceptional service. I have used Pat for a number of years and he has always provided exceptional service. He provides clear and professional advice and always made sure the process was easy. I have used him for new mortgages as well as refinancing and every time it is seamless.I highly recommend Pat and his team to anyone looking for finance.
Chloe FosterChloe Foster
00:21 17 Feb 24
Best broker in town! . We’ve bought and sold a number of properties using other brokers, however our last purchase was the best experience we have ever had! Customer service and skill were on point and the speed and efficiency of the application was amazing. Patrick and his team went above and beyond to give us an experience that left us without stress and got us into our new home with ease. Cannot recommend these guys enough. They will have our business forever!
02:11 16 Feb 24
NBHL provide great service. They provide straightforward advice & their communication is fantastic
Ian CossartIan Cossart
05:34 11 Feb 24
We recently engaged NBHL as our mortgage broker. Could not be happier with the whole team. The process was smooth, timely and painless. They provided fantastic advise along the way and went out of their way ensuring that we understood everything. I highly recommend the team at NBHLs. They were brilliant!
Joanne NelsonJoanne Nelson
23:06 07 Feb 24
Patrick and his team are very people focused. They took the time to walk me through what can be a minefield, provided options and explained the process. I was so grateful for their updates and communication throughout the process. Knowing they were in control gave me confidence and that nothing was missed and the outcomewas exactly as discussed with no surprises. I will continue to use their services, it's a great family and local business.
Mattie RyanMattie Ryan
22:29 04 Feb 24
The best in the businessWe have bought a number of properties over the years. Pat and and the team make everything so easy for us. Pat’s knowledge and expertise has saved us so much money over the years, and we will continue to go back to NBHL time after time.
Braden TwomeyBraden Twomey
02:52 31 Jan 24
Excellent service and knowledge. Pat and Jake were able to support through the entire process and were contactable almost every step of the process. They supported my loan preferences and knew the right angles to take to ensure successful loan approval and settlement.
Elaine LawryElaine Lawry
02:24 22 Jan 24
Invaluable advice . We have engaged Pat and his team several times over the last 15-20 years, whenever we have needed to refinance. Each time the experience has been trouble free, taking all the pressure off us to wade through everything ourselves enabling us to make informed decisions about our home loans. We have even recommended Pat and his team to family members who have also had a very positive experience.
Emma EyreEmma Eyre
01:18 15 Jan 24
We highly recommend the service of Pat and the team at NBHL. Pat is extremely knowledgeable and professional, and works in an engaging and personable manner. Communication is always prompt, and we have been incredibly satisfied with the result each time we've worked with the team.
Long DinhLong Dinh
05:51 02 Jan 24
Outstanding, informative & efficient!Pat and the team have a truly spectacular and streamline business. Their secure platform, digital systems and informative communications & instruction helped us broker a competitive loan and secure a property. With how busy life can get, having North Brisbane Home Loans provide their services has been an absolute stress saver!
Mel SmallMel Small
05:24 20 Dec 23
Best in the business!I have been doing business with NBHL for quite some time as Patrick is an exceptional Mortgage Broker! He is professional, very knowledgeable, and quick to respond to any questions I had regarding my home loan, he consistently exceeds my expectations. I highly recommend Patrick and his team to anyone applying for a home loan or just wanting to refinance.
Madelinne DavilloMadelinne Davillo
23:32 18 Dec 23
We just recently purchased our first home with the help of NBHL amazing team! They have made this process so much easier due to their efficiency and outstanding communication. I cannot recommend them enough. Thank you so much Pat, Fiona and Di!
04:58 18 Dec 23
Pat and Jake helped me and my partner through so many questions when getting our first home loan! I can't imagine having a better crew on my team. I learnt so much, and felt like I had some great friends looking out for me along the way. Definitely recommend!
Andrew LawryAndrew Lawry
00:09 15 Dec 23
05:46 13 Dec 23
Excellent service, highly recommend
Ben PriceBen Price
06:22 06 Dec 23
North Brisbane Home Loans stands out as best in the business for home loans. Pat and his team’s commitment to first class service and transparent communication make them leaders in their field. Their seamless and stress-free approach ensures clients receive a second-to-none service. I confidently recommend Pat and the team at North Brisbane Home Loans. Thanks team!
Bogdan ZoloticBogdan Zolotic
06:13 01 Dec 23
Pat and Jake were amazing, really want to shout out Jake for the effort he went to making sure that everything ran smoothly I couldn’t recommend the team more they were quick and made sure to follow up on every loose end and we ended up making the deadline and securing the place we wanted, you can see why they have such good reviews, even the little care package at the end with the letter addressed to us with the gifts the reviews really do show how much the team care about the work that that they do.Bogdan & Eleanor
Kanchana MurugeshKanchana Murugesh
01:42 30 Nov 23
Immense market knowledge and very professional. He has a very good experience and knowledge on the current market. He really paid attention to every detail and updated with the info needed. Due to his timely action, we were able to buy our First Home on time. 🙂 Grateful to him and the Team.
Tim KeleherTim Keleher
04:40 29 Nov 23
Easy and stress free . My wife and I have used Patrick a number of times and this time was no different to other experiences with him. He was always on hand to answer any questions and put our minds at ease. Patrick’s technology based approach made getting all our documents from our existing bank accounts into a format required for reviewing was brilliant to use. Anyone considering a new loan I would highly recommend Patrick Cranshaw and his services.
Adrian GirgentiAdrian Girgenti
23:45 16 Nov 23
Wonderful experience with Pat, Fiona and the team at NBHL. As a first home buyer, they made it simple for me to understand and were very responsive to my questions and concerns. Thank you!
Lauren MaidensLauren Maidens
10:56 09 Nov 23
Aidan CuretonAidan Cureton
04:41 08 Nov 23
Pat and his team were a pleasure to work with while we were looking for our first home. I want to pay special thanks to Jake, who truly went above and beyond for us and was always happy to answer our questions (which there were many of)
Emilie GehrkeEmilie Gehrke
02:14 07 Nov 23
The team at NBHL have been amazing throughout our whole time with them. As first home buyers they’ve made the process a lot more easier & stress free. Huge thanks to Pat & Fiona!
Brittany AdamsBrittany Adams
12:09 19 Oct 23
Thank you Patrick, Di and team. We really appreciate all the help and information you provided us with our first home loan. NBHL made the process simple and easy to go through. You and your team were very quick to answer any queries we had and easy to get in touch with. We will definitely be using the NBHL team again in the future.I recently had the pleasure of working with Patrick again after 3 years for our refinance, and I couldn’t be happier with the experience. Patrick, Jake and the whole team were extremely knowledgeable, professional, and patient as we navigated the whole process. They took the time to understand our needs and preferences, and found us the best suited option. The use of their portals to upload information and documents is a game changer! I would also like to mention the articles in the monthly newsletters are quite in depth and have been incredibly insightful. I have highly recommend Patrick and NBHL to friends, family and colleagues. See you next time! Cheers!
Nicola BarnesNicola Barnes
22:10 12 Oct 23
Fantastic support and experience! . My partner and I loved our experience with the Brokers, they were always knowledgeable, supportive and friendly in all communications. We were a little sad to stop our regular catch ups once we had our new home!
Trish CatleyTrish Catley
04:04 12 Oct 23
I can not recommend Pat and his team enough!They went above and beyond to help us get our loan at the best deal and worked around the clock for usCannot thank then enough!
Annaliese Jade HAnnaliese Jade H
07:11 10 Oct 23
Pat and the NBHL team are so helpful and easy to deal with. I used them for my first home purchase a few year ago, and recently for a refinance. Both times they were responsive and proactive, and able to answer all our questions in easy to understand terms. I won't hesitate to use them again next time
Ellen JenkinsEllen Jenkins
09:35 07 Oct 23
Pat and his team were fantastic to deal with for the purchase of our first home. Not only were we guided to a great rate, the hassle and stress was minimised greatly! Thanks NBHL, we’re super excited to be in our first home with your assistance.
prakash nprakash n
02:43 03 Oct 23
The best mortgage broker I have dealt with. My application was not straight forward due my partner is on a different visa. I did try few other brokers before I reached out to NBHL, none of them had a correct approach or answers for my situation. But Patrick and team have experience dealing with similar situation to mine, he took time explaining every single possibility and how to approach them.Any issues you come across, they will know how to handle it.Would definitely recommend to friends and family.
Amara NAmara N
05:38 29 Sep 23
I can highly recommend Pat Cranshaw and his team for prompt, honest and professional advice. I very much appreciated Pat's knowledgeable advice on refinancing my home loan . Thank you and best wishes to Pat and his team.
Russell VosselerRussell Vosseler
08:36 25 Sep 23
Pat, Jake & their team are absolutely great at securing the best rate. I have been using them for many years now, and always consult them for refinancing every 1-2 years to check what is the best rate available to me. They are able to negotiate much better rates with the banks than if you go to the banks directly.
Lloyd FinucaneLloyd Finucane
04:48 19 Sep 23
Without pre-approval, Pat and Jake allowed us to buy ourselves the house we wanted. They managed to get us financial approval with a lender perfect for us in only 6 days.We are very happy with our experience and would recommend others to use NBHL when looking for a fast and easy borrowing experience.
Shane ClarkeShane Clarke
09:40 14 Sep 23
Highly Professional and helpful. I would highly recommend Pat and his team!! Our situation was slightly complex, however they guided us through the process and were able to achieve a successful outcome.Their professionalism and communication with us were of the highest order. I would highly recommend Pat to anyone looking for a homeloan!!
Bernadette GilliesBernadette Gillies
00:19 13 Sep 23
Seamless from start to finish! Pat and his team were amazing. The whole process was so easy and painless. The application process was seamless from the upload of supporting docs right through to the actual signing of loan application and mortgage docs. Pat and his team were there to support us every step of the way with regular contact and simple explanations. I can’t thank them enough.
Carolyn RCarolyn R
11:59 12 Sep 23
I can’t thank the team at North Brisbane Home Loans enough for getting my home loan unconditionally approved today after an unexpected last-minute hiccup. From the very first call I had with Pat, talking me through the process and various options, to liaising with Di and Jake through the pre-approval process and then having Fiona on speed dial over the past week or so, answering all my calls and diligently working to get full approval while up against the clock - everything was done promptly and efficiently, with all communications clearly setting out what was required at every stage to make the whole process seem less daunting. Nothing was too much trouble for this friendly, helpful, calm-under-fire, amazing team. Woohoo! Thank you, thank you, thank you! Team work really does make the dream work and NBHL are the dream team. Thanks again!
This is the second time we have used Pat and the team; this most recent venture was exceptionally complicated, daunting and stressful. However Pat and Jake almost made it simple. They responded to my 1000 panicked emails with patience and clarity, never sugar coating anything. All the legalities were made transparent and easy to understand. We are so happy to say as from today, this amazing team of professionals played a very big part in bringing a very traumatic previous 18 months for our family to an end, with our new home purchase becoming unconditional literally hours ago. We can't thank them enough, it's been a long journey, but we made it thanks to them. If there was an option to pop down 10 stars, we wouldn't hesitate. Thanks, NBHL
Danielle SwannDanielle Swann
06:28 26 Aug 23
Very helpful. Patrick was very professional and easy to deal with, and I felt that I could ask all the silly questions during the home loan refinancing process and get real answers and still be taken seriously. He took his time to explain my different options thoroughly, and made the process as smooth as possible once a decision had been made.
Sarah KolkkaSarah Kolkka
05:12 23 Aug 23
10/10 recommend. Pat recently helped my husband and I remortgage our home and the whole process was simple and effortless. I always felt like Pat and his team were working hard for us and we were looped in through the whole process. Would absolutely recommend 🙂
Nathan GerchowNathan Gerchow
00:11 21 Aug 23
Reanna HarperReanna Harper
00:42 11 Aug 23
Exceptional Broker and Team - Honest, Prompt and Realistic. Highly recommend Patrick and the Team he works with. Our trusted broker that we go to repeatedly for mortgaging and refinancing. Always honest and seeks products that fit primary needs, plus offers valuable and realistic advice. The only broker we refer our friends and family to! Always in touch with us on time, made refinancing easy, friendly and upfront - every member of the Pat's team answered all our questions and laid out the steps ahead well in advance of settlement. Refinancing couldn't have gone any smoother! Only praise to share. We will continue to use Pat indefinitely.
Chloe SChloe S
07:13 10 Aug 23
00:16 10 Aug 23
Great experience
Gavin ShieldsGavin Shields
23:09 08 Aug 23
Excellent customer service, advice and attention to detail.Have now used NBHL for re-financing our home loan and to purchase our investment property. Can highly recommend.
Johan Van ZylJohan Van Zyl
21:50 24 Jul 23
Luke was great. Very professional. Recommend NBL services.
Kallum FrancisKallum Francis
11:42 24 Jul 23
Luke and the team at NBHL were a pleasure to deal with throughout the entire process of buying our first home. Luke was always contactable and made the effort to answer all our queries promptly and simplify the entire journey. As first home buyers we couldn't imagine buying without the help of such a knowledgeable team that has put a great emphasis on customer care.
Royce khanRoyce khan
06:27 04 Jul 23
I am writing to express our sincerest gratitude for the exceptional assistance you provided us in navigating the complex process of securing a home loan. Your professionalism, clear communication, unwavering transparency, and adept use of technology truly set you apart.You consistently ensured that we understood each step of the home loan process. Your ability to explain complex financial terms in a simplified manner made us feel confident and empowered in making informed decisions.Moreover, your expertise in utilising technology to streamline the loan application process was truly remarkable. From secure online document submission to virtual meetings, you effortlessly incorporated modern tools into our interactions. This not only saved time but also demonstrated your commitment to staying at the forefront of industry trends, ensuring a smooth and efficient experience.Once again, thank you for everything you have done. I wish you continued success in your endeavours, and may your expertise positively impact many more individuals like myself.Well done Team North Brisbane Home Loans!!
E ViennetE Viennet
22:01 26 Jun 23
6 years ago we used NBHL service to buy our house/land package as a first time owner in Australia. Pat, Di and the team have been really professional. Everything went so smoothly. A month ago, we contacted NBHL to discuss any possibility to buy an investment property. Luke has been awesome, and went through all the options in details. Here, again the communication was great and everything went smoothly. Highly recommended.
Nicholas ThorburnNicholas Thorburn
03:24 24 Jun 23
Hassle-free re-finance. Pat and the team from North Brisbane Home Loans made our complicated re-finance very easy. The team go out of their way to ensure a smooth loan application/transfer process. Second time with this great experience from the NBHL team, highly recommended.
Alicia PharoahAlicia Pharoah
06:19 15 Jun 23
Friendly, professional service for expat loan refinancing. Pat, Di and team were incredibly helpful, patient, and flexible while finding an Aussie non-resident refinancing solution for me. These days that is no easy task!They kept me informed at every stage of the process from the solution hunting, to the decision making and throughout the closing process.Their services were invaluable and I couldn’t recommend them highly enough.
Just TeenzJust Teenz
01:23 11 May 23
I contacted Pat at North Brisbane Home Loans based on their reviews. From the minute I spoke with Pat I felt at ease with his knowledge, experience, friendliness and felt straight away that he had our best interests at heart.Pat, Di and the team at North Brisbane Home Loans are so lovely and took away a lot of the stress of the whole process by communicating regularly and by explaining in detail all answers to any questions we had. They guided us through every step of the way and now thanks to the team we are in our dream home.Thank you all so much, we are over the moon!10/10 recommend!
Celene KeepenceCelene Keepence
23:28 23 Mar 23
Pat, Di, and the team at North Brisbane Home Loans are fantastic. They supported us every step of the way in our home loan application/home buying journey, and we couldn't be happier with the service recieved. They made the process so easy for us and we will definitely use their services again. We highly recommend!
Hayden MeyersHayden Meyers
05:52 12 Feb 23
The team at North Brisbane Home Loans were phenomenal from the very first point of contact. Pat was amazing in taking us through a step by step guide on how to purchase our first home!They were extremely responsive throughout the entire process with consistent and reliable communication.Would recommend to anyone looking to get into the market with a knowledgeable Broker!Thankyou.
Laura Cromb-SmithLaura Cromb-Smith
06:47 27 Dec 22
The most amazing service from Pat & Di at NBHL. Their expertise and patience throughout the entire process made it feel easy to buy our first home. Their guidance and support was immeasurable and we couldn’t have done it without them!Thanks to the team at NBHL for everything.
Katie ChittendenKatie Chittenden
02:05 01 Dec 22
Fantastic mortgage Broker!We used Pat and his team when we originally bought our first home back in 2017, and they were so fabulous that we went back to them this year (2022) to re-mortgage and change up our home loan. They do a wonderful job - great communication and dedication to get you the best rates possible. They also fix any mistakes the bank makes for you, quickly and efficiently. Can't rate them high enough, we will definitely be going back to them in the future.
Betty VisensangBetty Visensang
21:18 23 Oct 22
Knowledgeable, Professional and CalmBack in 2021 a colleague referred me to Patrick, we weren’t ready to buy yet but wanted to meet Pat as he had helped my colleague with his family home, plus 2 additional investment properties. My colleague was so impressed by the services offered by Pat that I had to meet him for myself! He didn’t disappointment, we decided after our first meeting on a plan and locked in to touch base again in a years time!1 year later, everything was in place and Pat helped us put everything in place and we are now proudly living in our new family home!Many healthily conversations were had, and Pat is really knowledgeable but we also appreciate his cool and calm manner.We will not hesitate to refer him and North Shore Home Loans to friends and family. We will also definitely be reaching out again when we expand our investment portfolio in the future.
Brianna DobingBrianna Dobing
09:46 09 Jun 22
We had a great experience with North Brisbane Home Loans. Our broker was Luke and he was excellent in listening to what we needed and providing us with loan options that would work for our situation. We liked the videos they provided explaining the product options and recommendations. Being able to watch the videos in our own time was helpful. Fiona was amazing in collating all our information and documents and working with the bank once we did find a house. The communication and customer service was superb. I would recommend NBHL.
Rachael WishartRachael Wishart
09:28 25 May 22
The team at North Brisbane Home Loans were phenomenal from the very first point of contact. Luke was brilliant in taking us through a step by step guide on how to achieve our goals, provided us with useful resources, and was very willing to answer all questions we had as first home buyers. We had a tight settlement timeline and the team (Luke and Fiona in particular) made it appear effortless. They were extremely responsive throughout the entire process with consistent and reliable communication. We could not recommend NBHL highly enough!
Trish ChandTrish Chand
06:37 14 Mar 22
My husband and I are grateful to Luke, Fiona and the team at North Brisbane Home Loans they are absolutely brilliant to deal with.We had a very pleasant experience with Luke he took the time to investigate several different scenarios to get us the best possible product and solution. Luke and Fiona were very responsive to our queries even calling after hours when necessary. While we were first time home buyers they reassured us every step of the way, confident in their advice and decision. Their patience and willingness to walk us step by step each process over the phone was greatly appreciated.Overall a very efficient and professional organisation you won’t be disappointed.
10:57 06 Sep 21
I had an absolutely amazing experience with North Brisbane Home Loans. I was able to buy my first home with the advice, help and professional guidance of Pat and his team. I was very well looked after from the minute I reached out. Everything was handled in a very friendly, professional and timely manner. Whenever I was worried, unsure or needed assurance I was replied to promptly with everything I needed to know. The team were even willing to drive to my workplace to ensure all of my documentation could be signed and submitted promptly. I cannot recommend them enough!