Meet the team - NBHL

Our Team

Our Team of Mortgage Brokers

Whether you’re buying your first home, forever home, self-employed loan, or looking to refinance , the experienced mortgage brokers team at North Brisbane Home Loans can help you achieve your financial dreams.

North Brisbane Home Loans has helped its clients secure more than $550 million in approved loans, and was shortlisted as a finalist for Best Community Engagement and Best Customer Service in the 2016 Better Business Awards , Australia’s leading Mortgage Broker industry awards. And more recently in 2017 and 2018 finalists for Customer Service, Best Marketing and Best Loan Administrator as well as a finalist in 2019 for Marketing in our State based Connective Excellence Awards.

We have also for the past 3 years been awarded TOP 3 Brokers in Brisbane. Pat Cranshaw was awarded as one of the Top 20 Mortgage Brokers in Australia in 2023 by Rate my Agent. These recognitions are proof of our unwavering commitment to providing exceptional service to our incredible clients.

We look forward to working with you.

Meet the team - Patrick Cranshaw

Patrick Cranshaw

CEO & Mortgage Broker

“My purpose is to help people succeed. This is what drives me.”

Patrick has been a Certified Mortgage Professional for more than 21 years and founded North Brisbane Home Loans in 2002.

Patrick got his start with ANZ Bank in New Zealand, and progressed his career with them over 16 years, ending up in a Business Banking role here in Virginia. Moving to Brisbane in 2000, Patrick went on to lead the QLD market of a home loan agency, before assisting in the setup of the REMAX Real Estate Finance division and practicing as a broker.

Recognising a need in the market for a local, trustworthy and community-oriented brokerage service in Brisbane, Patrick took the plunge and established North Brisbane Home Loans. Patrick has fostered strong relationships with a huge range of financial lenders, and specialises in educating and helping clients get a better deal.  As well as introducing them to valued partners to help them in other areas.

Patrick’s proudest achievement in life is undeniably his five beautiful children, however he is also very proud of the contribution North Brisbane Home Loans has made to the mortgage broking industry and the local community as a whole.

Brendan Jiang

Mortgage Broker
Phone: 07 3889 9719
Mobile: 0434 891 817

Brendan is a believer that Helping Others Succeed Forges One’s Purpose.

With years of experience in the property industry, Brendan has followed his passion and kicked started his career in Finance with Mortgage Choice and has now joined the NBHL team.

Brendan holds a Certificate IV in Finance and Mortgage Broking as well as a Bachelor of Commerce. He is fluent in English, Mandarin and Cantonese, and can cater for clients from many diverse backgrounds.

In his spare time, Brendan likes to walk his dog, drive on the beach and have a nice barbie.

Karthic Vimaleswaran

Mortgage Broker
Phone: 07 3889 9719
Mobile: 0434 891 952

My best self is when I’m helping people achieve financial freedom

Karthic holds a diploma in finance and mortgage broking along with a double degree in Commerce (majoring in finance) and Arts (majoring in psychology).

Karthic started his finance journey at CBA in 2017 and then spent five years at Macquarie Bank specialising in home lending. He realised that by becoming a mortgage broker meant he could help more people and not just those who fit the one bank’s policy.

In his spare time, Karthic enjoys the energy and warmth his 11 year old Samoyed brings to his life, fishing, hanging at the gym and all things cars!

Meet the team - Di Cranshaw

Di Cranshaw

Operations Manager
Phone: 07 3889 9719
Mobile: 0400 442 300

“I consider each customer as a family member who deserves nothing but the best service.”

Di holds a Certificate IV in Accounting and Mortgage Broking.

With more than 35 years of experience in the finance and service industries, Di has held a variety of client service and management roles within Westpac, ANZ, Wizard Home Loans, Pickles Auctions and DCS Group.

Di is passionate about her family and nurturing everyone within it to their full potential.

She loves educating and sharing her life experiences and making sure everyone she meets is treated fairly and equitable. She is committed to excellent customer service and anything that centers around providing that to clients which means often going the extra mile as required.

Meet the team - Helana Cawdron

Helana Cawdron

Broker Support

“I believe that communication is the key to a happy customer and keeping the customer informed and happy is a big focus for me”

With ten years of administration, customer service and logistics experience, Helana has held many customer service based roles. She holds a Certificate 3 in Business Administration.

In my spare time, I enjoy a nice dinner with friends or a day at the beach with my family. Having 3 young kids certainly keeps me on my toes!

Fiona Delaney img

Fiona Delaney

Credit Analyst | Broker Support

“My passion is supporting the team to enable them to provide a customer service level that exceeds our client’s expectations.”

Over 30 years in administration and office management roles. My experience was across Educational Institutions, FMCG and Debt Management and Insolvency. Process and procedural control and the efficiency this brings to the organization are the priority for me.

In my spare time I like to spend time with my family, going to the gym and when possible overseas travel. I also enjoy living in Brisbane and the lifestyle it offers.

Meet the team - Jake Nothdurft

Jake Nothdurft

Credit Analyst | Broker Support
Phone: 07 3889 9719
Mobile: 0481 576 644

I am a big believer in doing what you say you’re going to. And to that end I love delivering on outcomes that help people get what they want.

With ten years in Banking and Finance, Jake has worked in both Home and Asset lending and has a real passion for this Industry. With experience in both client service and in credit at Heritage  Bank, CBA and Macquarie, Jake brings great knowledge to NBHL.

Jake holds Certificate IV in Finance and Mortgage Broking and is clever with IT and tech support if we ask nicely lol.

In his spare time, Jake loves spending time with friends and family, going to the beach and whenever time permits playing the odd computer game.

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